Refund Policy

Refund Policy

Effective Date: 2/27/2026

At Whole Wellness Health, we want you to be satisfied with your purchase. This Refund Policy explains when and how returns and refunds are handled.

1. Eligibility for Refunds

• Refund requests must be made within 30 days of the delivery date.
  
  
• To be eligible, products must be unused, unopened, and in original packaging unless otherwise specified.
  
  

2. How to Initiate a Return

To begin a return:

Email our customer support at: [insert support email] with your order number and reason for return.

3. Refund Amounts and Timing

• Approved refunds will be issued to the original payment method within 10–14 business days after we receive and inspect the returned items.
  
  
• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect item).
  
  

4. Shipping Costs for Returns

• Customers are responsible for return shipping costs unless the item was defective or incorrectly shipped.
  
  

5. Exceptions & Non-Refundable Items

• Digital products, gift cards, and final-sale items cannot be returned or refunded.
  
  
• Products that are damaged due to customer misuse are not eligible for refunds.